Frequently Asked Questions

Size

  • What does the size indicate? 
The measurement you see - such as 8" - is the entire length of the scissor, including the handle.

  • Which size should I get? 
Choosing a size depends on a number of factors, including hand and finger size, the intended use of the scissors, and the strength of your hand and wrist. If you are doing any detail work, choose a smaller size, such as an 8" or 9". If you are cutting long swathes of fabric or batting, a larger scissor, such as 11" or 12", would be most suitable. 
Depending on the size of your hand you will be able to open the scissors to varying degrees; a smaller hand with shorter fingers will get more leverage from a larger scissor, such as 10", because you will not be stretching your hand open as much as you would have to with a smaller scissor.  

If you are still struggling to choose the right size, we suggest choosing a 9" or 10" scissor for general sewing use. 

Product

  • What is the manufacturer's warranty? 

    We offer 10 year manufacturer's warranty. For more info, clich here

     

    • Can the scissors be sharpened? 

      Most of our scissors are able to be sharpened. There are exceptions, such as the one-piece thread cutters.

       

      • Are the scissors anti-rust? 

      It depends on the kind of scissor that you purchase. We have scissors available that have been manufactured with an anti-rust coating - such as our Midnight Edition line of scissors- or anti-rust material - such as any stainless steel product. Others will need to be treated with oil - such as a sewing machine oil - if being stored for a couple of months. Just like a knife, as long as you are keeping your scissors clean and dry, you shouldn't experience any issues with rusting. 

      • Why are my scissors so greasy?

      This is because we use a coating of oil to prevent any rust from developing during the shipping process. You can simply wipe it off before using the scissors. However, we do recommend that you apply a thin layer of oil - such as anti-rust, sewing machine oil, or any neutral oil - on the blades and button with a cloth when not in use.

      • Why are my scissors scratched?

       Our scissors are handcrafted and pass through at least 6 people to ensure they are at the highest quality. Unavoidably, the surface of the scissors may appear scratched due to the manufacturing process, particularly for softer metals, such as high carbon steel. This is what we consider normal wear during our manufacturing process, and isn’t something we can cover under our warranty after they have been made.

      • Left-handed Scissors 

      Yes, we have left-handed scissors! At the moment, we only have left-handed Midnight Edition tailor shears available for our retail customers (refer to our product list).

       

      • Production Location 

      All of our products and packaging are designed in Toronto, Canada, and are handcrafted in our family factories just outside of Hong Kong, in Shenzhen, China.

      Payment

      • Why is the price at checkout in Canadian dollars (CAD)? 

      Since we are based in Canada, all payments are processed in CAD at the most current exchange rate when checking out.